contact: amy@eelyma.me

CLIENT: Virgin Media + TiVo Inc.

PLATFORM: TV Set-top-box

Virgin Media TiVo DVR

I redesigned the Parental Controls feature on the TiVo DVR letting customers set various content restrictions to safeguard children from offensive material and to provide a more holistic experience enabling greater content control. I designed a balance between deterring unauthorized individuals from accessing restriced content and preventing authorized individuals from being penalized in the process. It is a complex feature that permeates all aspects of the UI.

I was the design lead responsible for high level concepts and detailed design direction. I worked with Product Managers including domestic and international partners to define and craft solutions across products for meeting government regulations appropriate for various markets.

Role

Wireframes

The user configurable Parental Controls setting must be reflected throughout the entire UI. This requires a deep understanding of the entire UI in order to identify areas at risk of exposing or allowing access to restricted content such as, “adult material”.

Description

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Parental Controls Settings

Areas at risk with restricted material

Etc...

A PIN request is returned to access restricted material

Identifying Use Cases

I created use case models in order to identify the areas affected by Parental Controls settings to ensure the proper behavior is applied in each situation.